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各位大神,求搭救,亞馬遜中止了我的賬戶,怎么申訴

今天突然收到亞馬遜的郵件,如下
?
本人是個人經營,在阿里巴巴進貨的,沒有品牌也沒有通過授權,當時參考了論壇的建議隨意填的品牌,現在要卻要提供品牌以及進貨證明,該怎么申訴啊,求指點
PS 然后進貨證明是針對所有產品還是 針對某一產品的證明,這點實在搞不清楚,郵件最后有針對性的指出

Hello,?

You currently may not sell on Amazon.com because you are offering items that may infringe intellectual property rights or may be inauthentic. Examples of these items are at the end of this email.

Funds will not be transferred to you but will stay in your account while we work with you to address this issue.?

You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to?payments-funds@amazon.com.

To sell on Amazon again, please send the following information to?pq-review@amazon.com:?

-- Copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 90 days. The quantity of items shown should match your inventory.
-- If you are not the brand owner, provide an authorization letter and a complete set of documentation, including authorization letters, to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.?
-- Contact information for your supplier, including name, phone number, address, email, and website.

You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.

In addition, send us a plan with actions you took to resolve the issue and prevent similar complaints. Do not limit your plan to issues with specific orders.

We will review your information and decide if you may sell on Amazon again. If you do not send the required information within 17 days, we may not allow you to sell on Amazon. Failure to appeal this decision may result in us permanently withholding any payments to you and any FBA inventory of the items that caused “inauthentic” complaints may be destroyed at your expense.?

Learn more about our policies in Seller Central Help:

-- Amazon Anti-Counterfeiting Policy
-- Intellectual Property Violations?
-- Policies and Agreements?

To talk to someone about this email, ask our Seller Support team to contact you?
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ASIN: B074M982S7??
Brand: lhoijkhf
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?
相關標簽:
已邀請:
挖掘海量數據,第一時間反映跨境電商行業的熱門風向,為跨境客戶提供真實客觀的市場決策依據。

夢回唐朝

贊同來自:

你聯系阿里巴巴賣家看看人家愿不愿意提供資料,現在最主要的是去準備這些資料。

靜夜聽歌

贊同來自:

請聯系你的供應商索要形式發票或是收據(注意:最好是帶有該企業公章的,雖然國外不看重,但這畢竟是中國人交易時會有的,作假也要做全套),其中要注意的是,一定是90天以內,數量大于你現有庫存的,抬頭最好是寫你那個賬號公司名稱,地址也是一樣。如果注冊公司不在大陸,慎重寫,具體怎樣自己考慮。如果你的產品是真實的,提供什么證據都是ok的,沒必要一直糾結是不是正規發票的事。還有你的營業執照,其他品牌的
你是新賬號嗎?新賬號經常出現這問題
我的理解是不一定是侵權的問題。因為你是新賬號,同時現在又是賬號的審核高峰期?,F在基本都會碰到二次審核,看是侵權的審核還是賬單審核而已。

板凳喵喵

贊同來自:

不知道算不算,注冊了三四個月了

MY2018

贊同來自:

后面你這個帳號申訴回來了嗎

要回復問題請先登錄注冊

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