我銷售的產品都是沒有品牌的，在標題，描述，品牌都寫的是“GENERIC” ? 已經恢復銷售權我是直接發郵件到pq-review@amazon.com（沒有提供任何發票，收據，授權證明），不是通過后臺直接申訴的，也不要開case，開case全是轉發的，亞馬遜基本不會回復你們的（我的情況是在發郵件之前是刪除了所有的generic的產品）

? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?GENERIC侵權 解決方案一
郵件內容如下：
Hello, thank you for your reply.First of all,the three products are generic(no brand!),or the brand(s) is not registered in the local market ?selling to, for example North America and Europe, my listings (title, brand and description) as “generic”. absolutely compatible products,you can get it from their title, brand, and product description.What we sale are generic,If you insist!Please let me know which brand and intellectual property rights these products involved.
At present, I have checked all the stock of goods, other goods do not have any problems. Look forward to your reply more information, let me check and solve,and provide relevant information. thank you very much

希望這個郵件能幫助到你們，被移出銷售權的可以根據各自的情況寫！

? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? GENERIC侵權 解決方案二

首先，他收到了亞馬遜暫時取消其銷售權的郵件，但他銷售的產品都是沒有品牌的，在標題、描述、品牌處都寫的“GENERIC”。
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之后，他直接發郵件到pq-review@amazon.com（沒有提供任何發票、收據、授權證明），不是通過后臺直接申訴的，也建議不要開case，因為開case全是轉發，亞馬遜基本不會回復。同時，他在發郵件之前刪除了所有的generic產品。

這位賣家的郵件內容如下：

Hello, thank you for your reply. First of all, the three products are generic(nobrand!),or the brand(s) is not registered in the local market ?selling to, for example North America and Europe, my listings (title, brand and description) as “generic”. absolutely compatible products,you can get it from their title,brand, and product description.What we sale are generic,If you insist! Please let me know which brand and intellectual property rights these products involved.
At present, I have checked all the stock of goods, other goods do not have any problems. Look forward to your reply more information, let me check and solve,and provide relevant information. thank you very much。
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另一位中招賣家，在這封郵件的基礎上又加了一段話:

And we fill the "Generic" as the brand name cause on you site it said "If you are not listing a branded product, use "Generic" in the brand attribute".Even on the http://www.uspto.gov/trademark, ?the "Generic" ?brand is also dead.?
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之后，這位賣家從申訴到被解封只用了半天時間，該賣家賬號是新的，郵件中沒有加發票，在郵件申訴前，賣家也把涉事的幾個generic listing刪掉了。
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涉事賣家可以借鑒這些郵件內容，再根據自身情況來修改。同時，對于亞馬遜要求的供應商發票、收據、合同或交貨單副本等盡可能提供，全力配合。

? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?GENERIC侵權 解決方案三




? 1.合同和收據可以造假，有供應商簽字蓋章，可以找玩的好的真實供應商也行，日期以前時間。發票可以補開現在日期（補開現在的是合法的，不用以前日期也是認可的），也可以開現在的PS成以前日期，也可以找個發票PS。（發票代碼什么最好是真實的和金額對的上的，可以查到的）要有供應商地址公司名稱等，數量產品對的上。發票類似如下（普票和專票都可以，專票稅點較高），每個地點不一樣，會計就知道（需要聯系供應商，口供需要一致）



? ?2.這個問題是沒有授權的，如果其它的是需要授權可以這樣：品牌授權書
Note: Please print and sign this form and return a scanned PDF or image.

BRAND REGISTRY AUTHORIZATION

By signing this form, you confirm that:

(i)You authorize the “Brand Manager” identified below to manage your brand on Amazon through

Amazon’s Brand Registry.

(ii)You have the ownership rights to give the authority described in (i) above.

If you feel, at any time, that the identified Brand Manager should no longer manage your brand through Amazon’s Brand Registry, contact brand-registry-service@amazon.com to revoke the Brand Manager’s authorization.

Note that:

?By granting Brand Registry authority to an Amazon seller, you are giving that seller greater control, compared to other sellers, over the Amazon detail page attributes (e.g. titles, descriptions and images) for products under your brand.

?Brand Registry enrollment or authorization does not prohibit other sellers from selling the registered products on Amazon.

?Brand Registry authorization is an agreement solely between you and the seller you authorize. Amazon does not vouch for the suitability of the authorized seller or any actions taken (or not taken) by the authorized seller. You acknowledge that Amazon has no responsibility or liability for any actions or inactions by the authorized seller.

?Amazon in its sole discretion may at any time, cancel or modify (a) the Brand Registry or (b) any seller’s Brand Registry authorization.


AUTHORIZED BRAND REGISTRY MANAGER: ******

CONTACT INFORMATION:**********
? ? ? ? ? ??
? ? ? ? ? ? ? ? ? ? ? ?Business adress: ?************, ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ??
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ************
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?Shenzhen, Guangdong, 518000
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?China
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?Email: *******@***.com
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?Tel: (+86)*****?

BRAND NAME(S): ****

BRAND OWNER: ?*******

BRAND OWNER CONTACT INFORMATION: ?***** ? ? ? ? ? ? ??
? ? ? ? ? ? ? ? ? ? ? Business Address: ************, ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ??
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ************
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?Shenzhen, Guangdong, 518000
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?China
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Email: *******@***.com
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?Tel: (+86)***** ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?

BRAND OWNER SIGNATURE: ? ?___________________________

Date: ______________________
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附上GENERIC侵權 原文：
Hello,?

You currently may not sell on Amazon.com because you are offering items that may infringe intellectual property rights or may be inauthentic. Examples of these items are at the end of this email.

Funds will not be transferred to you but will stay in your account while we work with you to address this issue. If you have any open orders, please ship them.?

You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to payments-funds@amazon.com.

To sell on Amazon.com again, please send the following information to pq-review@amazon.com:?

-- Copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 90 days. The quantity of items shown should match your inventory.
-- If you are not the brand owner, provide an authorization letter and a complete set of documentation, including authorization letters, to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.?
-- Any additional details you would like us to know.

You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. You may remove pricing information, but the rest of the document must be visible. We will maintain the confidentiality of your supplier contact information.

We will review your information and decide if you may sell on Amazon.com again. If you do not send the required information within 17 days, we may not allow you to sell on Amazon.com.

To learn more about our policies, search for "Amazon Anti-Counterfeiting Policy" and "Intellectual Property Violations" in Seller Central Help.

To talk to someone about this email, ask our Seller Support team to contact you (https://sellercentral.amazon.com/hz/contact-us/performance).


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